About

Tenants call 311... The city calls it enforcement. You call it yet another headache.

Constantly playing catch-up with complaints and violations?

Tenants will do what tenants do, won’t they? They’ll file a complaint when something in their unit isn’t right, and that sets off a cycle of inspections, violations, deadlines, and stress.
In some cases, the city issues violations that are not triggered by a 311 complaint. This may be due to a court order, compliance issues, or some other culprit.
New York City's Housing and Preservation Department (HPD) may try to notify you, but these notifications are notoriously unreliable, leaving you in the dark until the mailed violation lands on your desk. By then, it is often too late, and you’re left scrambling, trying to fix problems while the system moves faster than your contractors, your budget, or your ability to track what’s even open.


HDP Alerts uses powerful, proven technology

Built by the engineers behind DOB Alerts, HPD Alerts brings the same early-warning approach owners and managers have relied on since 2011, but applied to housing complaints instead of construction issues.

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We cover every address in Brooklyn, Queens, Manhattan, the Bronx, and Staten Island


  • Our system completes its circle of all listed properties in all 5 boroughs daily.
  • Alerts include complaint details + priority level, so you know what to fix and when.
  • A team of programmers constantly updates our software and eliminates bugs.

And here’s what we don’t do

  • We’re not baiting you to sign up for other services.
  • We’re not pushing fancy features you have NO patience for.
  • We’re not using you as a guinea pig — to see if our software REALLY works.


Hear it asap from a friend, not too late from a violation notice

Want time on your side?

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